Reconciliation Calls

Reconciliation Calls

Empowering Students to Learn and Engage in the Importance of Truth and Reconciliation

Responsible for:

Ideation, UI, UX, User Testing, Wireframes, Prototyping

Tools:

Photoshop, Illustrator, Adobe XD, Pen & Paper

BACKGROUND

I was part of Civic Innovation Change Lab, a student program where we worked with City of Vancouver partners to design a solution responding to a challenge facing the City of Vancouver.

I worked as the designer on a team of 4, and our solution focused on the Resilient Vancouver strategy and it’s close intersect with reconciliation with and among Indigenous people. Our user group we chose to target were students, as that was the most easily accessible and feasible population for us to target.

This project won First Place at SFU Beedie School of Business's Opportunity Fest, an annual entrepreneurial competition. In addition, we won $2000 in seed funding from the SFU Social Innovation Fund.

PROBLEM

University students lack an awareness of Truth and Reconciliation, and its importance.

Since this awareness is lacking, students are unable to effectively engage with Truth and Reconciliation initiatives needed for a more resilient Vancouver.

THE SOLUTION

Education

Through modules tailored to a students' specific area of study, students learn about Important Terms, Canadian History, and Current Issues.

Self

Students take part in specific, personal exercises created to explore and dismantle biases and assumptions.

Action

Students answer a series of questions about their passions and skills. Based on their answers, students receive a tailored list of actions and initiatives they can engage in on-campus and throughout Greater Vancouver.

Reconciliation Calls is a platform designed in consultation with Indigenous communities to empower students to be more civically engaged in Truth and Reconciliation within Vancouver.

Through interactive modules and self-reflexive activities, students will go through three stages: Education, Self, and Action.

THE PROCESS

I designed a process book documenting our work,

which you can view here:

I designed a process book documenting our work,

which you can view here:

GOLDEN MOMENTS

1st Place Winner at Opportunity Fest in the Community Health Category, an annual entrepreneurial competition which showcases innovators and entrepreneurs.

Recipient of a $2000 grant from the SFU Social Innovation Funding Committee.

FINAL REFLECTIONS

The goal of Reconciliation Calls is to create more mindful, civically engaged individuals, take the sole burden off Indigenous communities, and create a more resilient Vancouver.

This was a project I highly enjoyed working on. As a designer, I want to design a better future for all, and doing projects like this are small steps in creating this future.

For this project, I worked on a team of 4 as the designer. As the designer, I kept our team organized and led the design process; from the initial ideation, to the interview process, sketching up mockups, designing the prototype, and creating a pitch of Reconciliation Calls for Opportunity Fest. With my design background, I helped mentor my other teammates through the design-thinking process, and we collaboratively created Reconciliation Calls. This was a highly rewarding experience filled with late nights, early mornings, thousands of Skype calls and interviews, and lots and lots of learning. I learned to really trust the process, and how to work with community partners to truly enact a change within a community.

Thanks for reading, and I hope this inspires you to create some change within your own life/circles/communities!

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